Privacy Policy

Effective Date: 26 June 2026

Welcome to YP Fragrance Co. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)
• Account login information
• Order history
• Delivery information
• IP address
• Browser type and device information
• Website usage information through cookies and analytics

2. How We Use Your Information

Your information is used to:

• Process and fulfil your orders
• Deliver your purchases
• Provide customer support
• Respond to enquiries
• Improve our products and website
• Prevent fraud and enhance security
• Send order updates
• Send promotional emails where permitted or with your consent
• Comply with legal obligations

3. Payment Information

YP Fragrance Co does not store your complete debit or credit card information. Payments are processed securely by trusted third-party payment gateways that use industry-standard encryption and security practices.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers where necessary, including:

• Payment processors
• Courier and delivery companies
• Website hosting providers
• Marketing service providers
• Analytics providers
• Government authorities where required by law

5. Cookies

Our website uses cookies to:

• Improve website functionality
• Remember your preferences
• Analyse website traffic
• Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function correctly.

6. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may occasionally send you information about:

• New fragrance arrivals
• Special promotions
• Exclusive discounts
• Company updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure, alteration, loss, or destruction.

Although we strive to use commercially acceptable security measures, no internet transmission or electronic storage system is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete your purchases
• Provide customer support
• Comply with tax and legal requirements
• Resolve disputes
• Enforce our policies

9. Your Rights

You may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Object to certain processing activities
• Withdraw consent where applicable
• Request a copy of your personal data

To exercise these rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting personal information.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. POPIA Compliance

YP Fragrance Co is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), and all applicable South African privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date. Continued use of our website constitutes acceptance of any updates.

14. Contact Us

Last Updated: 27/06/2026